Return & Exchange Policy

At Leather Gallery, customer satisfaction is our priority.

Easy 30-Day Return & Exchange

We offer a 30-day easy return and exchange policy on all non-customized products.

Eligible for Return/Exchange

Product must be unused and in original condition.
Product must be returned with original packaging and tags.
Request must be made within 30 days of receiving your order.

Non-Returnable Items

Customized or personalized products (name engraving/customization).
Products damaged due to misuse or normal wear and tear.

How to Request a Return or Exchange

1. Contact our customer support team via WhatsApp or email.
2. Share your order number and reason for return/exchange.
3. Our team will guide you through the process.

Refund Process

Once the returned item is received and inspected, the refund will be processed to your original payment method or as store credit, depending on the case.